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How to Change Your Credit Card on File

Is your credit card expiring soon? Need to change the credit card on file? No worries! This article will help walk you through updating the card on file to ensure your account remains up to date with your monthly invoices. 

Note: These steps apply only to Mailgun-direct accounts. If you use Mailgun through Heroku, Rackspace, or any other integration, payment updates will need to be handled via that service’s corresponding processes.

If you're using the classic UI (options across the top, with a silver background), use the following instructions:

  • Click on your email address to expand the drop-down menu
  • Select Account Settings from the drop-down list
  • On the following page click on Edit Credit Card 
  • Here simply enter your card details (Cardholder Name, Credit Card Number, Expiration Date, CVC code, and billing address)
  • Click Save Payment Settings to save your changes

If you're using the beta UI (options displayed down the left-hand side on a dark column) use these instructions:

  • Click on Settings on the left-hand side of your the Mailgun dashboard 
  • Look for Payment Method, and click Edit Credit Card
  • Enter your card details (Cardholder Name, Credit Card Number, Expiration Date, CVC code, and billing address)
  • Click Save Payment Settings to save your changes

 

If any questions arise, just reach out to our Support team via the Support tab in your Mailgun control panel!

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