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How and Where to Read Your Mailgun Invoice

It's the first of the month, and you've got a new invoice; how do you read it, and what specifically does the included information mean? Not to worry - with this post, we'll explore all the information presented in a Mailgun invoice and what it means for your account's activity.

Locating Your Invoices

Inside the Mailgun Control Panel (options displayed down the left-hand side on a dark column) use these instructions:

  • Click on Settings on the left-hand side of your the Mailgun dashboard 
  • Select Billing from the menu and on the right-hand side the invoices will have populated as you'll be on the Invoices tab
  • Click on the invoice number to view the invoice details

The Invoice Page

There are four sections that each invoice will contain: Summary, Plan Summary, Message Details, and Email Validation Details

Summary: This section at the very top of the invoice will give you an overview of the charges incurred for the relevant billing period. Basic information such as your billing plan, the current amount due, and any previous balance that rolled over will be displayed in this section. 

Plan Summary: This section displays a breakdown of what is included with your current billing plan. For example, the amount of message, validations, and IP addresses specific to your billing plan would be displayed here. 

Message Details: This section will allow you to view the total number of messages processed through your account, as well as the rate at which any overages are billed. 

Email Validation Details: Similar to Message Details, this section will show the number of email validations processed over the billing period and the rate at which overages are billed.

All Together Now

The total amount due on your invoice will be a combination of your Message Details, your Email Validation Details, and the recurring subscription amount for the billing plan you have selected. 

As a final note - some customers may notice invoices for $0.00 on the account.  This means the account is either on a Free or on a Concept plan that has sent less than 10,000 messages and performed less than 100 email validations during the billing period.

 

If any questions arise, just reach out to our Support team via the Support tab in your Mailgun control panel!

 

 

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