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Can you explain pay-as-you-go (PAYG) billing?

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    Overview

    Mailgun offers a Pay-As-You-Go (PAYG) billing model via our Flex plan, which allows you to only pay for the messages you send in any given month with no subscription fee. Pricing is $1.00 per thousand messages sent per month.

    See our other plans and pricing here.

     

    What will I be charged on the Flex plan?

    If you send 1,000 email messages or fewer in a given month while you are on the Flex plan, you will receive an invoice for $0, and there will be no balance rolled over to the next month. If you send more than 1,000 emails in a given month you will be charged $1.00 at 1,001st message sent, and $1.00 per thousand messages sent after the 1,001st message.

     

    What will my invoice look like?

    At the bottom of your invoice, you will find a Pricing Details breakdown that looks something like this:

    First 1000 at $0.00 each

    $0.00

    Next 1 at $1.00 each

    $1.00

    Next x,xxx at $0.001 each

    $x.xx

     

    Why are you charging me $1?

    In order to streamline payment processing, we charge a $1 minimum fee. At $1.00 per 1,000, $1 equates to 1,001 emails.

     

    Will the amount roll over month to month?

    You will not accrue a balance if you send less than 1,000 emails in a given month, and no balance will roll over from one month to the next month.

     

    Is it the same for the Foundation Trial?

    For new users signing up, we offer a one-month Foundation Trial during which 5,000 emails are included for free. During the one-month trial, however, you actually can send up to 6,000 emails at no cost (due to our $1 minimum for payment processing). For example, if you send 6,000 emails or less during the trial month, you will be charged $0. However, if you send 6,001 emails, you will be charged the $1 minimum fee, and $1.00 per thousand emails sent over 6,001.

    At the end of the one-month trial, the account will begin using the Foundation subscription plan which costs $35 per month (unless another subscription plan was selected during the one-month trial period).

     

    Need Support?

    Our Support Team here at Sinch Mailgun is happy to help! Reach out to us in the Support section of your Mailgun Control Panel, and we'll be with you shortly!