Overview

Mailgun notifications (alerts) can now be sent via Slack using our official Slack integration. Currently the notifications available via Slack involve features of Mailgun Optimize and Mailgun Validate. 

Important Note:
Please be aware that Slack Notifications are configured by region (Mailgun US or Mailgun EU). Slack Notifications can operate on both regions concurrently, but for each region, you will need to perform the steps connecting Mailgun with Slack and configuring the notifications.

Connecting Mailgun and Slack

To connect Mailgun with Slack, navigate to the Slack integration option in Mailgun and connect Mailgun with your chosen Slack workspace. Alternatively, you can navigate directly to the Slack app.

We'll show you how to do this below:

1. First, log in to the Mailgun Control Panel (if you have not already done so).
2. Then, at the top-right corner of the page, click the Profile drop-down menu to expand its list of options.
3. Next, click the Slack integration option. Alternatively, you can use this direct link.
    

   

4. Click the Connect button on the following page. This will take you to the Slack Marketplace, and you will sign into the Slack workspace that you would like to connect with Mailgun.
    

   

5. Next, click the Allow button when prompted, which will grant the necessary permissions required to enable the integration.
    

   

Creating the notifications

Once Slack has been connected to your Mailgun account, you can configure which notifications you would like to receive as well as where (i.e. Slack channel) you would like to receive those notifications.

We'll show you how to do this below:

1. First, log in to the Mailgun Control Panel (if you have not already done so).
2. Then, at the top-right corner of the page, click the Profile drop-down menu to expand its list of options.
3. Next, click the Slack integration option. Alternatively, you can use this direct link.

   

4. Click the desired notification on the following page to open a modal pop-up. Please be aware that, for some notifications, the pop-up modal will have tabs allowing multiple configurations (e.g. Blocklist Monitoring has Listed and Delisted tabs).

   

5. Select the Slack Channel that you would like to use for these notifications and click the Save button.

   

    

Deleting the notifications

To remove any configured notifications, we'll show you how to do this below:

1. First, log in to the Mailgun Control Panel (if you have not already done so).
2. Then, at the top-right corner of the page, click the Profile drop-down menu to expand its list of options.
3. Next, click the Slack integration option. Alternatively, you can use this direct link.

   

4. Click the desired notification on the following page to open a modal pop-up. Please be aware that, for some notifications, the pop-up modal will have tabs allowing multiple configurations (e.g. Blocklist Monitoring has Listed and Delisted tabs).

   

5. Remove your selected Slack Channels but clicking the X on each selected channel and click the Save button to stop the specified notification type on those channels.

   

    

Disconnecting Mailgun and Slack

Mailgun does not retain any channel names or Slack permissions after disconnection. Please view our privacy policy for more information.

To disconnect Mailgun with Slack, navigate to the Slack integration option in Mailgun and disconnect Mailgun with your chosen Slack workspace. Alternatively, you can navigate directly to the Slack app.

We'll show you how to do this below:

1. First, log in to the Mailgun Control Panel (if you have not already done so).
2. Then, at the top-right corner of the page, click the Profile drop-down menu to expand its list of options.
3. Next, click the Slack integration option. Alternatively, you can use this direct link.

   

4. Click the Disconnect button on the following page.

   

If you'd like more information 

Need Support?

Our Support Team here at Sinch Mailgun is happy to help! Reach out to us in the Support page of your Mailgun Control Panel, and we'll be with you shortly!