Overview

Our Reporting Dashboard provides a quick and easy way to slice and dice your sending metrics the way you want and view reports in both a graphical and tabular representation, as well as the ability to export the tabular data to a CSV.

By default, the Reporting Dashboard displays the last 24 hours of data and doesn’t breakdown the data by any dimensions.

Region

It's important to note that we keep stats for domains in our EU infrastructure separate from stats for domains in our US infrastructure, so if you're not seeing anything show up at first, or don't see all of your domains, make sure you've got the correct Region selected via the region selector.

Date/Time Range

To change the date and/or time range, click on the date/time range selector and either pick from one of our preset ranges, or choose a custom date and time range.

It's important to note the following limitations for stats precision:

• Hourly stats are preserved for a month.
• Daily stats are preserved for a year.
• Monthly stats are stored throughout the lifespan of the domain.

Metrics

By clicking on the Metrics button, you can to choose up to 10 of the following counts to report on. The Apply button must be clicked for the changes to take effect.

• Accepted
• Accepted incoming
• Accepted outgoing
• Bounced (all)
• Clicked
• Delayed bounces
• Delayed first attempt
• Delivered
• Delivered first attempt
• Delivered HTTP
• Delivered optimized
• Delivered SMTP
• Delivered two plus attempts
• ESP blocked
• Failed (all)
• Hard Bounces
• Opened
• Permanent failed
• Permanent failed optimized
• Processed
• Sent
• Soft bounces
• Suppressed: unsubscribed
• Suppressed: bounced
• Suppressed: complaints
• Temporary failed
• Unique clicked
• Unique opened
• Unsubscribed
• Webhook

As well as the following calculated rates:

• Bounced

• Clicked

• Complained

• Delayed

• Delivered

• Failed

• Opened

• Unique clicked

• Unique opened

• Unsubscribed

Calculated metrics will be shown in a separate graph.

Filters

To filter your report, click on the Filters and select the dimension, operator, and value that you'd like to filter. Additional filters may be added with the Add another filter button. The Apply button must be clicked for filters to to take effect.

Filters are available on all available dimensions (except Time, which can be set with the date/time selector instead):

• Bot
• Country
• Domain
• IP Pool
• Sending IP
• Recipient Domain
• Recipient Provider
• Subaccount
• Tag

You may filter on these dimensions with one of four operators

• Equals
• Not Equals
• Contains
• Not Contains

Breakdown By Dimension

You can breakdown the data by up to three dimensions. This reduces reliance on filtering and provides much more detailed data. 

Available dimensions are:

• Bot
• Country
• Domain
• IP Pool
• Sending IP
• Recipient Domain
• Recipient Provider
• Subaccount
• Tag
• Time

Export Function

By clicking on the Export button on the upper right hand corner of the table, you can export the data in the tabular view to a csv to analyze or share.

Need Support?

Our Support Team here at Sinch Mailgun is happy to help! Reach out to us in the Support page of your Mailgun Control Panel, and we'll be with you shortly!