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Reporting Dashboard

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    Overview

    Our Reporting Dashboard provides a quick and easy way to slice and dice your sending metrics the way you want and view reports in both a graphical and tabular representation, as well as the ability to export the tabular data to a CSV.

    By default, the Reporting Dashboard aggregates all sending metrics at the account level, with a default date/time range of last 24 hours.

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    Region

    It's important to note that we keep stats for domains in our EU infrastructure separate from stats for domains in our US infrastructure, so if you're not seeing anything show up at first, or don't see all of your domains, make sure you've got the correct Region selected via the region selector:

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    Date/Time Range

    To change the date and/or time range, click on the date/time range selector and either pick from one of our preset ranges, or choose a custom date and time range:

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    It's important to note the following limitations for stats resolutions:

    • Hourly stats are preserved for a month.
    • Daily stats are preserved for a year.
    • Monthly stats are stored throughout the lifespan of the domain.

     

    Metrics

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    By clicking on the Edit metrics and filters button, you can to choose up to 10 of the following metrics to report on:

    • Accepted
    • Delivered
    • Opened
    • Clicked
    • Unsubscribed
    • Complained
    • Failed (all)
    • Temporary Fail
    • Permanent Fail
    • Bounced (all)
    • Hard Bounces
    • Soft Bounces
    • Suppressed: Bounced
    • Suppressed: Unsubscribed
    • Suppressed: Complaints

    As well as the following calculated rates:

    • Delivered rate
    • Opened rate
    • Clicked rate
    • Unsubscribed rate
    • Complained rate
    • Bounce rate

    Calculated metrics will be shown in a separate graph:

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    If you wish to hide selected metrics from the graph, simply click on the checkbox next to the metric you wish to hide.

     

    Filters

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    **Note: currently in order to apply a tag filter, a domain name filter is required, and in order to apply a recipient domain filter, a tag filter is required

    If you'd like to narrow down your report even further, the following filters are available:

    • Domain
    • Tag
    • Recipient Domain

     

    Groupings

    You can also group the data by different groupings to help you visualize your data in different ways. The following groupings are available:

    • Aggregated total
    • Date/time
    • Day
    • Month
    • Recipient domain
    • Sending IP
    • Sending domain

     

    Export Function

    By clicking on the Export button on the upper right hand corner of the table, you can export the data in the tabular view to a csv to analyze or share.

     

    Need Support?

    Our Support Team here at Sinch Mailgun is happy to help! Reach out to us in the Support section of your Mailgun Control Panel, and we'll be with you shortly!