Overview

Our Reporting Dashboard provides a quick and easy way to slice and dice your sending metrics the way you want and view reports in both a graphical and tabular representation, with the option to export data as a CSV file

By default, the Reporting Dashboard displays the last 24 hours of data and doesn’t breakdown the data by any dimensions.

For an in-depth explanation of metrics and counts, please see this deep-dive article.

Region

It's important to note that we keep stats for domains in our EU infrastructure separate from stats for domains in our US infrastructure, so if you're not seeing anything show up at first, or don't see all of your domains, make sure you've got the correct Region selected via the region selector.

Date/Time Range

To change the date and/or time range, click on the date/time range selector and either pick from one of our preset ranges, or choose a custom date and time range.

It's important to note the following limitations for stats precision:

• Hourly stats are preserved for a month.
• Daily stats are preserved for a year.
• Monthly stats are stored throughout the lifespan of the domain.

Metrics & Counts

By clicking on the Metrics button, you can to choose up to 10 of the following counts to report on. The Apply button must be clicked for the changes to take effect. For an in-depth explanation of metrics and counts, please see this deep-dive article.

• Accepted
• Accepted incoming
• Accepted outgoing
• Bounced (all)
• Clicked
• Complained
• Delayed bounces
• Delayed first attempt
• Delivered
• Delivered first attempt
• Delivered HTTP
• Delivered optimized
• Delivered SMTP
• Delivered two plus attempts
• Failed (all)
• Hard bounces
• Opened
• Permanent failed
• Permanent failed ESP blocked
• Permanent failed old
• Permanent failed optimized
• Processed
• Sent
• Soft bounces
• Suppressed: bounces
• Suppressed: complaints
• Suppressed: unsubscribed
• Temporary failed
• Temporary failed ESP blocked
• Unsubscribed
• Webhook failed

As well as the following calculated rates:

• Clicked

• Complained

• Delayed

• Delivered

• Failed

• Hard Bounced

• Opened

• Soft Bounced

• Unique clicked

• Unique opened

• Unsubscribed

Calculated metrics will be shown in a separate graph.

Filters

To filter your report, click on the Filters and select the dimension, operator, and value that you'd like to filter. Additional filters may be added with the Add another filter button. The Apply button must be clicked for filters to to take effect. For an in-depth explanation of filters, please see this deep-dive article.

Filters are available on all available dimensions (except Time, which can be set with the date/time selector instead):

• Bot
• Country
• IP Pool
• Recipient Domain
• Recipient Provider
• Sending IP
• Sending Domain
• Subaccount
• Tag
• Time

You may filter on these dimensions with one of four operators

• Equals
• Not Equals
• Contains
• Not Contains

Dimensions

Dimensions group your data by helpful categories. You can breakdown the data by up to three dimensions. This reduces reliance on filtering and provides much more detailed data.   Furthermore, you can use almost all of the dimensions as filters for your metrics data as well. For an in-depth explanation of filters, please see this deep-dive article.

Available dimensions are:

• Bot
• Country
• IP Pool
• Recipient Domain
• Recipient Provider
• Sending IP
• Sending Domain
• Subaccount
• Tag
• Time

Export Function

By clicking on the Export button on the upper right hand corner of the table, you can export the data in the tabular view to a .csv to analyze or share. Please take a look at this reference to review additional ways to export your data.

Need Support?

Our Support Team here at Sinch Mailgun is happy to help! Reach out to us in the Support page of your Mailgun Control Panel, and we'll be with you shortly!