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Where is my email going? Introducing Inbox Placement

Do you really know where your email is going?

Have you ever wondered where your email goes once it gets delivered to a mailbox? Do you know if messages land in the inbox or spam folder? Perhaps they miss the mailbox altogether? Are you curious to find out which Gmail tab your email was placed in? These questions hit at the heart of an important concept – delivery vs deliverability.

While it's straightforward to figure out if your email was accepted by a mailbox provider (i.e. delivery), it's much more difficult to understand where your email lands once it's accepted by the recipient server (i.e. deliverability). While your email may have been successfully delivered, there's no great way to know if it has landed in the user's inbox, spam, quarantine, or somewhere else entirely. 


What's Preventing Emails From Reaching The Inbox?

Each mailbox provider has its own rules, routing, and filtering algorithms that will determine where an email message lands once it is accepted. This is why a message that makes it to Yahoo may not make it to Gmail or Hotmail. 

It's important to understand where your emails are landing to ensure as many as possible make it into your recipient's inbox and have an opportunity to be engaged with. Without this data, it's difficult to identify and diagnose problems with your deliverability. Inbox placement can help you identify problems with your sending reputation, content, templates, or IPs. 


Introducing Inbox Placement

Pathwire's Inbox Placement provides the insight you're looking for. Whether it's the spam folder, inbox folder, or another tab (such as Promotions or Updates in Gmail). A clear and concise report will take all of the guesswork out of your campaign and facilitate your path to great deliverability. 

There are a few things that Inbox Placement can't account for, such as user engagement. As a sender, it's still important to review your content, email lists, segmentation, and best practices. The combination of that plus Inbox Placement will give you the best chance of landing in your recipient's inbox.  


How does Inbox Placement work?

By creating a Seed List, Inbox placement allows you to place that list in any campaign (also known as mailing lists) to provide reliable results. 

  1. Pathwire manages a long list of mailboxes from a large range of providers. These are called seedboxes. 

  2. Pathwire provides customers with a seed list, which they can add to new or existing mailing list campaigns. 
  3. Included in the seed list is a unique mailbox, which ties the entire seed list to you, the customer. 
  4. After sending your campaigns out, you can expect to see results within the first few minutes. However, some results may take up to 24 hours, depending on the recipient. 
  5. The Inbox Placement Reports will not only show you the report for ALL of your seed lists but the individual results can also be pulled by clicking the individual seed list itself. 
  6. The individual seed lists will also include multiple reports, to ensure that you have the most accurate results for every campaign you send out. 


Where do I sign up for Inbox Placement?

Inbox placement is included with our Mailgun Foundation, Growth, and Scale plans. If you are on one of those plans, you can start using inbox placement today. Create a seed list and send an email to it to create a new inbox placement test.
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