Need to change the admin taking ownership of the account?
We've got you covered!
For this process, the Account Owner must log into the account (not any other user), and the user who is to become the new account owner must exist already on the account. If the user does not exist, the user first must be added by following the steps in this article.
Inside the Mailgun Control Panel:
- Navigate towards the top-right of the page next to your username, click the down-arrow, and then select the
Securityoption. Alternatively, you can use this direct link.
- Click on the name (control panel login) of the existing user that will become the new account owner.
- There will be a light grey
Make ownerbutton. Once this button is clicked, the selected user will become the new account owner.
If you run into any trouble with the above steps, just contact our Support team via the Support option in your Mailgun control panel and they will be happy to assist you!