Need to change the admin taking ownership of the account?
We've got you covered!
For this process, the Account Owner must log into the account (not any other user), and the user who is to become the new account owner must exist already on the account. If the user does not exist, the user first must be added by following the steps in this article.
Inside the Mailgun Control Panel (options displayed down the left-hand side on a dark column), use the following instructions:
- Click on the Settings option.
- Select Security & Users.
- Click on the existing user that will become the new account owner.
- There will be a button called "Make Owner". Once this button is clicked, the selected user will become the new account owner.
If you run into any trouble with the above steps, just contact our Support team via the Support option in your Mailgun control panel and they will be happy to assist you!