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Introduction
How you send your Inbox Placement test will depend on whether you have a Mailgun domain configured and verified. Both testing methods provide a guided experience!
- Simplified testing - use this if you do have a domain that has been added to Mailgun and the DNS has been verified.
- Advanced testing - use this if you do not have a domain with Mailgun.
Once you have performed a test, your results should appear within a few minutes on the inbox placement overview page.
Simplified testing
Advanced testing
Receiving the results
If everything has been done correctly, you should see results in a few minutes on the overview page. It's best to make sure your emails have been fully sent from your ESP before troubleshooting any issues.
Once you see results, you can open them to view more detail, including Gmail tab placement, sending IPs, and inbox/missing/spam rates. Emails will only be classified as missing after we don't receive them for 24 hours.
(For those using the Advanced Testing) If you do not see results after sending all emails from your ESP, check to make sure that the domain you sent from is listed on your seed lists sending domains. If the domains is not on the list, you will need to add it, and resend the test.
(For those using the Advanced Testing) If your sending domains have been set up correctly, make sure you sent the test to the entire seed list, including the unique ID address. We will not generate results if we do not receive an email from your sending domains to your seed list unique ID email address.
Need Support?
Our Support Team here at Sinch Mailgun is happy to help! Reach out to us in the Support page of your Mailgun Control Panel, and we'll be with you shortly!