Overview

These quick references can act as your resource center to help you easily find the information you need about Mailgun.

Setup

• Getting Started Guide: This is the perfect place to start learning about the platform.
• Mailgun FAQ Center: Have a question? You can find the answer here.
• Mailgun Documentation Center: Once you’ve mastered the basics of the Getting Started Guide, the Documentation Center is a great resource to learn about additional features and setup.
• API Documentation: For the developers on your team, our API documentation will make your integration work a breeze.

Email troubleshooting tools

• Mailgun Postbin: This will help you debug webhooks.
• Mail Tester: Checks if your messages are considered spam.
• Stack Overflow: You can easily scan for existing solutions or ask the technical community new questions.
• Mailgun Status Page: Check to see issues with our service, both current and past.
• MXToolBox: A comprehensive tool to troubleshoot DNS issues.

Deliverability guidance

Deliverability, simply put, is the art and science of hitting the inbox. Your emails can’t succeed without good deliverability. Read our expert tips on how to improve and maintain your deliverability.

• FAQ on Email Deliverability: Have a question? You will most likely find the answer here.
• FAQ on how to avoid the spam folder: You landed in the spam folder? Check out our FAQ to read about why this may have happened and how you can prevent it.
• Email best practices: This guide gives you quick, immediate actions you can take to safeguard compliance regulations.
• Email blocklisting definition: Email blocklisting is an email marketer’s worst nightmare – find out which steps are necessary to never ever get on one!
• Email statuses: Understand what Mailgun’s email statuses mean, and improve your emails strategy.
• Postmaster Tools for reputation check: Use Postmaster Tools to track data on large volumes of emails you send and find data about your sending domain.
• Deliverability Guide: Download the Deliverability Basics Guide and start improving your deliverability.
• Youtube: Check out our Youtube channel for lots of informative videos on email best practices.
• Mailgun Blog: Everything email. Every week.
• Newsletter: Receive the best tips and tricks and exclusive content in your inbox every week.

Billing & pricing

• Billing & pricing: Check out our payment methods, how to change your contact information, and how to upgrade to a higher plan.

Contact us

• Contact Support: We’re here to help you make the best out of your email strategy. If you have any questions, feel free to contact us. All plans include 24/7 ticket support while Scale and higher plans include both chat and phone support.
• Contact Sales: Do you want to take advantage of a dedicated technical account manager that creates a warm-up plan for you? Get in touch with us!

Need Support?

Our Support Team here at Sinch Mailgun is happy to help! Reach out to us in the Support page of your Mailgun Control Panel, and we'll be with you shortly!