Overview

If you're on the Free plan without credit card information present or using your sandbox domain for testing, you're restricted to sending just to Authorized Recipients.

Restricting a domain or an account to a fixed set of verified email addresses makes them less useful for spammers. At the same time, you could still test the service right away, with no extra steps like adding a credit card, which upgrades your account, to allow you to add custom domains. From custom domains, you can send to whomever you like!

Who can create authorized recipients?
Only account users with the Administrator or Developer role can set up Authorized Recipients. However, one thing to keep in mind is that account users with the Support role (as well as the Developer and Administrator roles) can resend messages to Authorized Recipients.

But say you're not ready for that just yet; you're wanting to ensure our service is a good fit, and are looking to configure Authorized Recipients to prove this. We'll show you how to do this below:

1. First, log in to the Mailgun Control Panel (if you have not already done so).
2. Then, within the Navigation Menu on the left side of the Mailgun Control Panel, click the Domain settings option. (If needed, click the Send product first to expand the drop-down list of options;  Domain settings is an option within the Sending section of the Send product). 

3. Near the top-right corner of the Mailgun Control Panel, ensure that the sandbox domain is selected within the Domain dropdown list before proceeding to the next step. (The sandbox domain is a long domain name starting with “sandbox”). Authorized recipients only exist and function within the context of the sandbox domain.

   

4. Once you have selected the sandbox domain from the Domain dropdown, click the Setup tab of the Domain Settings panel.

5. Finally, enter any email address that you wish to be an authorized recipient and click the Add button.

   

Up to 5 Authorized Recipients can be added.

After a recipient accepts the invitation by clicking on the activation link, they become "Verified," and you can send messages to them. Until then, the recipients are considered "Unverified."

Finally, we recommend this quick primer on how to send a message now that you've setup your sandbox domain with Authorized Recipients.

Need Support?

Our Support Team here at Sinch Mailgun is happy to help! Reach out to us in the Support page of your Mailgun Control Panel, and we'll be with you shortly!